DELIVERY INFORMATION

SHIPPING

It is our goal to offer same-day processing on orders received by 4:00 p.m. central time.  All orders will be shipped to Brazoria County Truck Outfitters and generally arrive the next day.  Once we have checked in your order, we will call you to notify you of your product arrival.  Please note all products sold on this website do not include install labor.  We will gladly install anything you purchase.  Just let us know you want us to install your product and we will get you on the schedule. We cannot be responsible for delivery transit time we will do all we can to help expedite product arrival on all orders. We have a forklift on-site if you need help loading a large item.  Please make sure you have adequate room for your part when you come to pick up your order. Thanks for the business!

ORDER CHANGES & CANCELLATIONS

Due to the way our system processes orders, orders cannot be changed online once placed. If you need to change or cancel your order, please contact us using our Contact form. Cancellation notice must be given within 2 hours of placing your order or it will have to be considered a return. 

RETURN POLICY

To facilitate an easy, enjoyable experience on behalf of all our customers, we stand behind every product we sell. If you are not fully satisfied with your purchase for any reason, please let us know! We will do everything we can to make it right, including helping to troubleshoot problems or issuing an exchange or a refund. Items returned for exchange or refund must be received within 10 days of your receipt of the item. Products should be returned in their original packaging.  Some items are not returnable without a stocking charge.  Generally, these items are bumpers and larger items that incur freight charges to return.

You can request an exchange or a refund by going to the Returns page of our website and requesting a return authorization (RMA) number. We will issue an RMA or be in further contact to get more information about your concern. You must obtain an RMA number from us before bringing us an item for returns.